國立中興大學企業管理學系 Department of Business Administration , National Chung Hsing University

2006

(其他)

The Determinants of Customer Loyalty: An Analysis of Intangible Factors in Three Service Industries

International Journal of Commerce and Management （ESCI）

Bei, L. & Chiao, Y.

16

3&4

162~177

16

2

Corresponding Author