2015
(SSCI)
Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.
Journal of Applied Psychology【科技部推薦之學術期刊】
Jiang, Kaifeng, Chuang, Chih-Hsun, & Chiao, Yu-Ching
100
4
1089~1106
3
English
【SSCI, impact factor 11.802 in 2021】
